whitepapers

The Economic Benefits of On-demand Tech Skills for Companies in the AI Age

This paper explores the economic case for on demand tech skills and the new Liquid Workforce Operating Model. It introduces the concept of the Workforce Value Chasm, the measurable gap between the business value an organisation could capture from emerging opportunities and the value it actually realises because it cannot access the right skills fast enough.

Get the full whitepaper

Instant access. No form required.

Download Whitepaper

About this whitepaper

The world of work is being redefined. Technology, AI and data have shortened business cycles and increased the need for speed and flexibility. Traditional resourcing models built around fixed headcount, long hiring cycles and rigid contracts no longer meet the pace or economics of today’s markets.

Recent research underscores the urgency for change. In 2025, 71 percent of CEOs prioritised simultaneous investment in AI and workforce agility, while a ServiceNow Workforce Skills Forecast found that AI will amplify productivity but intensify human-talent shortages for at least the next five years. These findings reinforce the need for new ways to access skills rapidly and intelligently.

Organisations that adopt on demand models close this gap. They lower total workforce cost, increase utilisation and accelerate innovation. The data and scenarios in this paper show reductions of 40 to 50 percent in total cost of workforce ownership and 2 to 3 times improvement in productivity ROI when compared with traditional models.

Download whitepaper